Last updated: December 2024
By accessing or using the SilicaOwl website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or use our services.
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
If you create an account with us, you are responsible for maintaining the security of your account and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
You agree not to use our services to:
All content on our website, including text, graphics, logos, images, and software, is the property of SilicaOwl or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
When you submit content to us (such as project requirements or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for the purpose of providing our services.
Upon full payment for services rendered, you will own the final deliverables created specifically for your project. We retain the right to display completed work in our portfolio unless otherwise agreed in writing.
The scope of work for each project will be defined in a separate agreement or proposal. Any changes to the scope may result in additional fees and timeline adjustments.
We will make reasonable efforts to meet agreed-upon deadlines. However, timelines are estimates and may be affected by factors beyond our control, including client delays in providing feedback or materials.
The number of revisions included in each project will be specified in the project agreement. Additional revisions beyond the agreed scope may incur additional charges.
All fees will be specified in the project proposal or agreement. Prices are subject to change, but any changes will not affect projects already under contract.
Payment terms will be outlined in the project agreement. Typically, we require:
Late payments may incur interest charges and may result in suspension of services until payment is received.
Deposits are non-refundable once work has commenced. Refunds for completed work will be considered on a case-by-case basis.
Clients are responsible for:
We warrant that our services will be performed in a professional and workmanlike manner. We will correct any defects in our work at no additional charge for a period of 30 days after project completion.
Except as expressly stated above, our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results or outcomes from our services.
To the maximum extent permitted by law, SilicaOwl shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
You agree to indemnify and hold harmless SilicaOwl and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
We will maintain the confidentiality of any proprietary information shared with us during the course of our engagement. We will not disclose such information to third parties without your consent, except as required by law.
Either party may terminate a project with written notice. Upon termination, you will be responsible for payment for all work completed up to the termination date.
We reserve the right to refuse service or terminate your access to our services at any time for any reason, including violation of these Terms.
In the event of any dispute, the parties agree to first attempt to resolve the matter through good-faith negotiation.
If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules, rather than in court.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SilicaOwl operates, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with any project-specific agreements, constitute the entire agreement between you and SilicaOwl regarding the use of our services.
If you have any questions about these Terms, please contact us:
Note: These terms and conditions are provided as a general template. For specific legal requirements in your jurisdiction, please consult with a legal professional.